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1. Where can I use PayMyWay?
PayMyWay can be used at participating Retailers - look for the PayMyWay logo.
2. How much does PayMyWay cost?
The only consumer fee is $3.00 when loading the PayMyWay wallet at a Retailer location using an ATM/debit card. Loading funds from a bank account (ACH) is free. Consumers are not charged for purchase transactions.
3. Does PayMyWay require special software/hardware to use?
For consumers, only a mobile phone is required to access and use the PayMyWay wallet. For Retailers, PayMyWay works with common POS systems, or we can provide a PayMyWay terminal (Samsung tablet and stand) and a PIN pad device, if desired.
4. How long does it take for funds to load to my PMW Wallet?
Funds added by Debit Card will appear immediately. Funds added from a bank account will require 1 to 3 days to arrive at your PayMyWay account. Please also allow 1-3 days for initial verification of new bank accounts added.
5. I'm a merchant, when will funds be deposited into my Dama-managed bank account?
Settlement of purchases will occur same day with the Rapid Access feature enabled, otherwise up to 3 days.
6. How do I get help?
Whether you are a merchant or consumer, you can contact us via email at support@paymyway.com or call us at 1-800-687-1557.
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